ZENFLO
ZENFLO
Solutions / WhatsApp
WhatsApp Business Platform built into your operations — order updates, approvals, alerts, catalogs and customer support with full conversation logging.
Definition
WhatsApp Business automation uses the official WhatsApp Business Platform API to send and process operational messages — order updates, approvals, alerts, catalogs and support — connected directly to your business systems.
Because it runs on the official API, messaging is template-managed, consent-aware and logged, and conversations can trigger or complete real workflows inside your ERP or CRM.
What we build
Built on the official WhatsApp Business Platform, wired into your systems and logged end to end.
Order confirmations, dispatch updates, payment reminders and approvals sent automatically.
Interactive menus, forms and product catalogs that let customers act inside the chat.
Shared inbox with assignment, tags and CRM context so nothing slips through.
Template management, opt-in handling and consent-aware sending on the official API.
A working example
Illustrative conversation with sample data — live flows run on the official WhatsApp Business Platform API.
Zenflo Ops
online
Order #1042 confirmed — 24 units of HD couplings. Dispatch scheduled for Thursday.
09:02
Please send the tax invoice with dispatch.
09:04
Approval needed — invoice INV-2216, ₹1,84,000, Meridian Traders. Approving releases dispatch.
09:05
SAMPLE CONVERSATION — OFFICIAL WHATSAPP BUSINESS API
What changes
Customers informed without a single manual message
Approvals that happen inside the chat
A complete record of every business conversation
FAQ
Yes. All messaging runs on the official WhatsApp Business Platform — with template management, opt-in handling and delivery logging, not unofficial automation.
Yes. Interactive messages and flows let customers confirm orders, share details or approve requests without leaving WhatsApp.
Contacts are managed with opt-in state, approved message templates, and sending rules aligned to WhatsApp policy — so reachability doesn't put your number at risk.
Yes. Events in your ERP — dispatch, invoices, approvals — can trigger WhatsApp messages, and replies can update records back in your systems.
Keep exploring
Systems rarely ship alone — see how these connect.
Start here
Tell us what's slowing your business down. We'll show you what a connected system looks like — scope, architecture and timeline.